To our valued customers:
Amid these uncertain and unprecedented times, we continue to keep our community – our employees, customers, partners and the broader population – in our thoughts as we work together to navigate the new challenges presented in the wake of COVID-19. The safety of our teams, both internal and extended, and their families located around the world, remains our number one priority.
In the spirit of transparency, I wanted to reach out to you with information on our commitment to support you.
As the situation continues to evolve, we are committed to doing our part to keep cargo moving safely and are doing everything in our power to ensure Navis can provide the support and services to keep your operations running smoothly. In our ongoing conversations, we heard from many of you that business continuity, safety, remote operations and overall cost reductions are your top priorities at this time. We are listening and our organization is ready to assist you in maintaining the continuity of your terminal operations through our support and online training as well as software solutions. As our teams adapt to their new work/life conditions and with an eye toward also supporting you and our local communities, Navis has implemented the following initiatives to keep our employees safe, connected and engaged:
Finally, recognizing we are all in this together, we have also started a #LogisticsHeroes campaign on LinkedIn to gather stories and recognize the countless terminal, port and carrier organizations and individuals doing their part to protect themselves and their communities and keep cargo flowing to those in need.
I know there is still a long way to go on the road to “business as normal” and in the meantime my sincere wishes for good health to all.
With best wishes,
Octopi announced that Red Hook Terminals has signed a subscription agreement for Octopi by Navis at its Newark, NJ and Brooklyn, NY locations. Red Hook Terminals selected Octopi’s cloud-based TOS because it offered a solution that would help its business become more dynamic and remain competitive in the industry.
Octopi announced that Tropical Shipping has signed a subscription agreement at its St. Croix location. This agreement comes on the heels of the Tropical St. Thomas go-live, making St. Croix the second Tropical Shipping terminal that has signed with Octopi this year.
Despite setbacks due to COVID-19 restrictions, the Navis and Ultraport teams worked together to complete the project on schedule via remote assistance. After the implementation was complete, Punta Arenas has become the first terminal in Chile with a cloud-based TOS and has already seen the benefits of a more up to date system.
Octopi's successful go live at Tropical Shipping’s St. Thomas site was performed with 100% remote assistance. We interviewed Mark Chapman, VP Business Operations at Tropical Shipping St. Thomas to learn more about what made this implementation so successful.
Contact us to request a demo.